Doclantic is committed to protecting the privacy of its users, patients, practitioners, and visitors. This Privacy Policy describes how we collect, use, share, and protect your personal information. By using our services or visiting our website, you agree to the practices detailed in this policy.

When you interact with Doclantic through our website, we may collect the following types of information:

1.1 Personal Information: This includes contact details such as your name, phone number, and email address, as well as demographic data like your date of birth, gender, and postal code.

1.2 Medical Information: We collect information related to your health conditions, medical history, and treatment details shared by healthcare professionals. This may also include insurance information, like your provider and plan.

1.3 Usage Data: We track your usage of our website and services, including your history of appointments and consultations with practitioners.

1.4 Communications: Any correspondence you have with Doclantic, including emails, phone calls, and feedback, may also be collected.

1.5 Other Voluntary Information: We may collect any extra information you decide to provide, such as files, images, or documents you upload to our platform.

The data we collect may be classified as Personal Information or Sensitive Personal Data, based on applicable laws. Sensitive personal information includes data such as passwords, financial information, and medical records, which require a higher level of protection.

Doclantic uses the information it collects to provide and enhance the services offered to users. We use your information for the following purposes:

2.1 Service Delivery: Your personal and medical information is used to facilitate the services offered through our platform, such as booking appointments, conducting online consultations, and enabling interactions with healthcare providers.

2.2 Communication: We may use your contact details to send you reminders about appointments, updates on our services, and marketing messages that you’ve agreed to receive.

2.3 Improvement of Services: The data we collect helps us to analyze usage patterns, improve user experience, and develop new features.

2.4 Research and Analytics: We may combine and remove personal details from your data to use it for internal research, business analysis, and statistical purposes.

2.5 Regulatory Compliance: In some instances, we may be required to use or share your data to comply with legal obligations or respond to law enforcement authorities.

Your personal data is treated with strict confidentiality. However, in some situations, Doclantic may share your data with third parties in the following ways:

3.1 Healthcare Professionals: We share your medical information with doctors, specialists, and healthcare institutions to provide you with appropriate care.

3.2 Service Providers: We may work with third-party service providers who assist us in running our business and services. These parties are only given access to the data they need to perform their tasks, and they are bound by confidentiality agreements.

3.3 Legal and Regulatory Authorities: In the event that disclosure is required by law, we may provide your information to law enforcement agencies, courts, or other government bodies.

3.4 Business Transfers: If Doclantic undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Protecting your data is very important to us. We implement industry-standard security measures to protect your information from unauthorized access, misuse, or loss. These include:

4.1 Encryption: We use encryption technologies to secure sensitive data transmitted through our platform.

4.2 Access Control: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations.

4.3 Secure Servers: Your data is kept on secure servers that use advanced security measures.

Although we work hard to keep your information safe, no method of sending data over the internet or storing it electronically is entirely secure. Therefore, we can't promise complete security for your data. We recommend using strong passwords and taking steps to protect your devices and accounts.

Doclantic uses cookies and similar tracking technologies to improve your experience and collect usage data. Cookies are small files saved on your device when you visit our website. They help us:

5.1 Remember your preferences and settings for future visits.

5.2 Understand how you interact with our websiteby collecting data on your browsing behavior.

5.3 Offer personalized contentbased on your previous interactions with our services.

You can manage or turn off cookies in your browser settings. However, turning off cookies might impact your ability to use some features of our website.

As a user of Doclantic’s services, you have various rights concerning your personal information, including:

6.1 Access: You have the right to ask for a copy of the personal data we have about you.

6.2 Correction: You can request that we update or correct any inaccurate or outdated information.

6.3 Deletion: You may request the deletion of your personal data, although some data may need to be retained to fulfill legal obligations or maintain operational continuity.

6.4 Withdraw Consent: You can withdraw your consent to receive marketing communications or opt-out of certain uses of your personal data.

6.5 Data Portability: You have the right to request the transfer of your data to another service provider.

To exercise these rights, please contact us. We will respond to your request within the timeframes stipulated by applicable laws.

By using Doclantic’s services or visiting our website, you accept how we collect, use, and share your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using our services.

Doclantic may change or update this Privacy Policy at any time. If we make major changes, we will inform users by posting a notice on our website or sending an email. By continuing to use our services after these updates, you agree to the new terms.

We recommend reviewing this policy regularly to stay updated on how we safeguard your personal information.

If you have any concerns, questions, or requests regarding this Privacy Policy, please reach out to us at:

Email: info@doclantic.com

Mobile: +919888736637

Address: Jalandhar, Punjab, 144001